It’s possible to get around most of these shortcomings with the use of intermediary apps, but this approach may require extra learning time and costs. somewhat limited support for different types of hardware and a lack of availability of Lightspeed’s in-house payment processor in some countries, which means that you’ll have to use a third-party service). These include few native integrations for most well-known ecommerce platforms like Shopify, WooCommerce, BigCommerce etc. There are a handful of downsides and caveats that sellers should be aware of, however. Lightspeed also offers dedicated solutions for restaurants and golf clubs, each with an array of specialised tools. It has more or less everything you would expect from a point-of-sale system for brick-and-mortar retailers, including sales and customer management, sales histories, analytics, and intuitive back-office and front-end dashboards. Lightspeed scored reasonably well in the features category. If you decide to use Square’s in-house ecommerce solution, you will also have access to a user-friendly store builder, automated inventory syncing, and integration with Instagram.įinally, analytics reports cover sales, profit margins, vendor sales, and total costs. Tools include unlimited products, low stock alerts, bulk inventory uploads, barcode printing, and more. You won’t find anything lacking on the inventory management front, either. Payment functionality, which works on a straightforward, transparent fee structure, comprises next-day transfers, invoices, and both physical and digital gift cards. Support for Android tablets is not provided, but you can download a feature-limited Android app to take mobile payments.Ĭheckout features include saved carts, barcode scanning via the iPad camera or Square register, discounts, item searches, and exchanges. The register interface is accessed via an iPad or the Square register. Square back-office is a browser-based app. The free plan provides only limited functionality. Keep in mind that you will only have access to all features on the $60/month “Plus” package. Square for Retail has a fairly comprehensive feature-set and comes with everything you would expect from a point-of-sale system. There is also the option to integrate with Square’s ecommerce platform if you don’t already have an online store. On the negative side, we would have liked to have seen more third-party integrations, cheaper hardware (many competitor plans include a free card reader), and deeper levels of functionality in some areas.Īll in all, however, Square offers an inexpensive and easy-to-use system for small and medium retailers that don’t want the hassle of having to navigate a more complex app. If you run a larger store, with sales above $250,000 annually, you qualify for a custom pricing package. This is very competitive when compared to other processors, although you will pay slightly more on the free plan. If you’re not on the free plan, you will pay $60 for each location (with unlimited staff numbers and permissions) and a transaction fee of 2.5% plus ten cents. Square’s fee structure is also relatively straightforward. Notably, Square offers what is perhaps one of the best free plans on the market, although users will have to pay for hardware and the ability to add additional team members at $35 per location. Square for Retail has everything you would expect from a point of sale system, including built-in payment processing, integrations with ecommerce platforms, inventory management, a good (if slightly expensive) selection of hardware options, and a fairly comprehensive analytics dashboard. This review will focus on the retail option. It is offered alongside several other solutions, including Square for Restaurants and Square Appointments (for appointment-based service businesses). Square for Retail is Square’s dedicated point of sale system (POS) for brick-and-mortar retailers.
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